Privacy Policy

What we collect

When you contact us — through a form on this site, WhatsApp, phone or email — we receive the details you choose to send: typically your name, phone number, email address, and a description of the work you need.

We do not collect payment details on this website. No payments are taken online; pricing and payment are arranged with you directly.

We also collect basic, non-identifying usage data (such as pages visited and approximate region) through analytics, only where you have consented to it.

Why we use it

To reply to your enquiry, prepare a quote, and carry out work you ask us to do.

To keep a record of jobs and correspondence for our own business administration.

To understand how the site is used so we can improve it. This is the only purpose analytics serve.

What we do not do

We do not sell your personal data, and we do not share it for anyone else’s marketing.

We do not use your photographs or project details as public examples of our work without your permission.

Who else may process it

We use trusted service providers to run the site — for website hosting, image hosting, and website analytics. They process data only to provide those services to us.

If you contact us through WhatsApp, that conversation is also subject to WhatsApp’s own privacy terms.

How long we keep it

Enquiries and job records are kept as long as needed to serve you and to meet ordinary business and record-keeping needs. When data is no longer needed, it is deleted.

Your rights

Under the PDPL you may ask us to confirm what personal data we hold about you, request a copy, ask us to correct anything inaccurate, or ask us to delete it. You may also withdraw consent to analytics cookies at any time.

To make any of these requests, contact us using the details below. We will respond within a reasonable period.

Cookies

The site uses cookies. What they are and how to control them is explained in our Cookie Policy.

Changes to this policy

If this policy changes materially, we will update the date shown at the top of this page.